:root{--navy:#0B1F4B;--navy2:#071436;--gold:#F5B82E;--bg:#F4F6FB;--card:#fff;--muted:#5b6785;--line:#dde3f0;--ok:#1f8a4c;--warn:#b7791f;--off:#8a93a8;--bad:#b3261e}
*{box-sizing:border-box}
body{margin:0;font-family:system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;background:var(--bg);color:var(--navy2)}
header{background:var(--navy);color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;gap:12px;position:sticky;top:0;z-index:5}
header h1{font-size:18px;margin:0;font-weight:700;letter-spacing:.3px}
header h1 span{color:var(--gold)}
header .who{font-size:12px;opacity:.85;text-align:right}
main{max-width:1120px;margin:0 auto;padding:16px}
.center{text-align:center;padding:48px 16px;color:var(--muted)}
.btn{border:0;border-radius:10px;padding:9px 14px;font-size:14px;font-weight:600;cursor:pointer}
.btn.gold{background:var(--gold);color:var(--navy2)}
.btn.navy{background:var(--navy);color:#fff}
.btn.ghost{background:transparent;border:1px solid var(--line);color:var(--navy)}
.btn.bad{background:var(--bad);color:#fff}
.btn.small{padding:6px 11px;font-size:13px}
.btn:disabled{opacity:.45;cursor:default}
.tabs{display:flex;gap:8px;margin-bottom:14px;align-items:center;flex-wrap:wrap}
.tab{border:1px solid var(--line);background:#fff;border-radius:999px;padding:7px 14px;font-size:13px;cursor:pointer;color:var(--navy)}
.tab.on{background:var(--navy);color:#fff;border-color:var(--navy)}
.spacer{flex:1}
.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:14px;margin-bottom:12px}
.card.alert{border-color:var(--bad)}
.row{display:flex;justify-content:space-between;gap:8px;align-items:flex-start}
.type{font-weight:700;font-size:16px;text-transform:capitalize}
.price{font-weight:700}
.meta{font-size:13px;color:var(--muted);margin-top:4px;line-height:1.55}
.cd{font-weight:700;color:var(--navy)}
.msgtxt{margin-top:8px;padding:8px 10px;background:var(--bg);border-radius:8px;font-size:13px;white-space:pre-wrap}
.badge{display:inline-block;font-size:11px;font-weight:700;padding:3px 9px;border-radius:999px;color:#fff;background:var(--off)}
.badge.pending{background:var(--warn)}
.badge.confirmed{background:var(--ok)}
.badge.completed{background:var(--navy)}
.badge.issue{background:var(--bad)}
.actions{display:flex;gap:8px;margin-top:12px;flex-wrap:wrap;align-items:center}
select,input,textarea{width:100%;padding:9px;border-radius:10px;border:1px solid var(--line);font-size:14px;background:#fff;font-family:inherit}
.actions select{flex:1;min-width:160px;width:auto}
.note{font-size:12px;color:var(--muted);margin-top:6px}
.panel{margin-top:12px;border-top:1px solid var(--line);padding-top:10px}
.sect{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.6px;color:var(--muted);margin:10px 0 6px}
.issue{border:1px solid var(--line);border-radius:10px;padding:9px 11px;margin-bottom:8px;font-size:13px}
.issue.open{border-color:var(--bad);background:#fff6f5}
.issue.refund_requested{border-color:var(--warn);background:#fffaf0}
.msgs{max-height:260px;overflow:auto;background:var(--bg);border-radius:10px;padding:8px}
.m{margin:5px 0;font-size:13px}
.m b{font-size:11px;color:var(--muted);display:block}
.m.mine{text-align:right}
.send{display:flex;gap:8px;margin-top:8px}
.hidden{display:none}
dialog{border:0;border-radius:14px;padding:18px;width:min(92vw,420px)}
dialog::backdrop{background:rgba(7,20,54,.5)}
dialog h3{margin:0 0 10px}
dialog label{display:block;font-size:12px;font-weight:700;color:var(--muted);margin:10px 0 4px}
.toast{position:fixed;left:50%;bottom:20px;transform:translateX(-50%);background:var(--navy);color:#fff;padding:10px 16px;border-radius:10px;font-size:14px;max-width:90vw;z-index:20}
.toast.bad{background:var(--bad)}
.err{color:var(--bad);font-size:14px;margin-top:12px}

.shell{display:grid;grid-template-columns:190px 1fr;gap:18px;align-items:start}
#nav{position:sticky;top:70px;display:flex;flex-direction:column;gap:6px}
#nav .tab{text-align:left;border-radius:10px;padding:10px 12px;font-size:14px}
#nav .navsep{height:1px;background:var(--line);margin:8px 0}
.content{min-width:0}
h2{margin:0 0 12px;font-size:20px}
h3.sub{margin:22px 0 10px;font-size:13px;text-transform:uppercase;letter-spacing:.6px;color:var(--muted)}
.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:10px}
.stat{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:12px}
.stat .v{font-size:26px;font-weight:700;line-height:1.1}
.stat .l{font-size:12px;color:var(--muted);margin-top:4px}
.stat.warn .v{color:var(--bad)}
.bars{display:flex;align-items:flex-end;gap:5px;height:110px;margin-top:6px}
.bar{flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;height:100%;font-size:10px;color:var(--muted)}
.bar i{display:block;width:100%;background:var(--navy);border-radius:4px 4px 0 0;min-height:2px}
.bar span{margin-top:3px}
table{width:100%;border-collapse:collapse;font-size:13px;background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden}
th,td{padding:8px 10px;text-align:left;border-bottom:1px solid var(--line)}
th{font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);background:var(--bg)}
td.n,th.n{text-align:right}
.tablewrap{overflow-x:auto}
.searchrow{display:flex;gap:8px;margin-bottom:12px}
.searchrow input{flex:1}
.link{color:var(--navy);font-weight:700;cursor:pointer;text-decoration:underline;background:none;border:0;padding:0;font-size:inherit}
@media (max-width:820px){
  .shell{grid-template-columns:1fr}
  #nav{position:static;flex-direction:row;overflow-x:auto;padding-bottom:4px}
  #nav .tab{white-space:nowrap}
  #nav .navsep{display:none}
}

/* sign-in */
.signin{display:flex;justify-content:center;padding:36px 0}
.signin.hidden{display:none}
.signcard{background:var(--card);border:1px solid var(--line);border-radius:18px;padding:30px 26px;width:min(100%,430px);text-align:center;box-shadow:0 6px 24px rgba(11,31,75,.08)}
.signcard .lock{color:var(--gold);margin-bottom:6px}
.signcard .wordmark{font-size:26px;font-weight:800;letter-spacing:.4px;color:var(--navy)}
.signcard .wordmark span{color:var(--gold)}
.signcard .lead{font-size:15px;color:var(--navy2);margin:14px 0 6px;font-weight:600}
.signcard .sub2{font-size:13px;color:var(--muted);margin:0 0 20px;line-height:1.5}
.signcard .fine{font-size:12px;color:var(--muted);margin:18px 0 0;line-height:1.5}
.btn.big{width:100%;padding:14px 16px;font-size:16px;border-radius:12px}
.signing{margin-top:12px;font-size:14px;color:var(--navy);font-weight:600}
.note.ok{color:var(--ok);background:#effaf3;border-radius:8px;padding:8px 10px;margin:0 0 14px}
footer{max-width:1120px;margin:8px auto 24px;padding:0 16px;font-size:12px;color:var(--muted);text-align:center}
footer a{color:var(--muted)}
.idlewarn{position:fixed;top:64px;left:50%;transform:translateX(-50%);background:var(--warn);color:#fff;padding:10px 16px;border-radius:10px;font-size:14px;font-weight:600;z-index:30;max-width:92vw;text-align:center}
/* support */
.supbtns{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}
.thread{background:var(--bg);border-radius:12px;padding:10px;max-height:420px;overflow:auto}
.bub{max-width:82%;margin:8px 0;padding:8px 11px;border-radius:12px;font-size:14px;white-space:pre-wrap;word-break:break-word}
.bub.user{background:#fff;border:1px solid var(--line)}
.bub.admin{background:var(--navy);color:#fff;margin-left:auto}
.bub small{display:block;font-size:11px;opacity:.7;margin-bottom:3px}
.catbadge{display:inline-block;font-size:11px;font-weight:700;padding:2px 8px;border-radius:999px;background:var(--bg);color:var(--navy);border:1px solid var(--line);text-transform:capitalize}